Legal
Terms & Conditions
Last updated: July 29, 2026
1. Acceptance of Terms
By requesting a quote, placing an order, or otherwise engaging Imprint Technologies for contract printing or marking services, you ("Customer") agree to be bound by these Terms & Conditions. If you do not agree, do not submit orders or use our services. These Terms constitute the entire agreement between the parties with respect to the subject matter herein and supersede all prior negotiations, representations, or agreements.
2. Services Description
Imprint Technologies provides B2B contract printing and marking services including, but not limited to: pad printing, screen printing, UV digital flatbed printing, laser engraving, and DTF (Direct-to-Film) transfers. Services are performed on customer-supplied or Company-sourced substrates as agreed in writing. Specific service parameters, tolerances, and deliverables are defined in the applicable quote or work order. The Company reserves the right to decline any order at its sole discretion.
3. Orders & Quotes
All quotes issued by Imprint Technologies are valid for thirty (30) calendar days from the date of issuance unless otherwise stated in writing. Quotes are subject to change based on material cost fluctuations, substrate availability, or changes in Customer specifications. An order becomes binding upon the Company's written acceptance or commencement of production, whichever occurs first. Customer-submitted purchase orders are subject to these Terms regardless of any conflicting terms contained in the Customer's purchase order. Cancellations after order acceptance may be subject to charges for work performed and materials consumed.
4. Intellectual Property
Customer represents and warrants that it owns or has the right to use all artwork, logos, trademarks, and other intellectual property submitted to the Company for production. Customer grants the Company a limited, non-exclusive license to use such intellectual property solely for the purpose of fulfilling the applicable order. The Company retains all rights, title, and interest in its proprietary processes, tooling, screens, plates, films, and production methods. Nothing in these Terms transfers ownership of Company processes or tooling to the Customer. The Company shall not be liable for any infringement claims arising from intellectual property provided by the Customer.
5. Payment Terms
Customers with approved credit accounts are extended Net 30 payment terms from the date of invoice. All other customers are required to remit payment in full upon delivery or prior to shipment. The Company reserves the right to require prepayment or a deposit for new customers, large orders, or custom tooling. Invoices not paid within terms are subject to a late fee of 1.5% per month (18% per annum) on the outstanding balance. The Company reserves the right to suspend services for accounts with past-due balances. Customer is responsible for all costs of collection, including reasonable attorneys' fees.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY TO CUSTOMER FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Customer is responsible for providing adequate samples and specifications; the Company is not liable for defects resulting from Customer-supplied artwork, substrates, or incomplete specifications.
7. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any dispute arising under or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Hennepin County, Minnesota. The parties waive any objection to venue in such courts.
8. Contact
Questions regarding these Terms & Conditions may be directed to: Imprint Technologies, 4954 Highway 169 North, New Hope, Minnesota 55428. Email: [email protected]. Phone: 952-463-8392.
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